Terms and conditions
A £500 deposit secures a slot as discussed and offered. This deposit is non-refundable and in the event of a cancellation it can be used to towards a future install should you wish to rebook.
If we require a skip on the drive it is for the Ark project waste only. Any skip space that is used up with additional waste is chargeable if the skip becomes full and another is required for the project.
We will always offer a slot to the best accuracy possible. The nature of Arks work means projects can adapt and alter meaning sometimes slight delays occur. A booking slot is the next available space in the diary and will always be discussed at the time of booking.
We ask for a £500 deposit to secure your slot. The project then requires a 50% deposit 6 weeks before start date. This is followed by a 40% deposit when the studio is ready to be plastered. A final 10% is left until final sign off of the project.
In the event of a project being cancelled at a very late stage, we can only refund the money paid minus the initial booking deposit and any materials that have been pre ordered at this stage. These materials are available to be kept by the client if they choose to do so.